Free worldwide shipping on all orders over $99.00

Faqs

Frequently Asked Questions – Way Gooder Vibes

Got Questions? We’ve Got Answers!

Your guide to everything Way Gooder Vibes. Find quick answers to common queries and get back to living life with good energy.

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Orders & Shipping

Orders are typically processed within [1-3] business days. After processing, standard U.S. shipping takes approximately [3-7] business days. International shipping times vary but usually range from [7-21] business days, depending on customs and destination.

Once your order ships, you’ll receive an email confirmation containing your tracking number. You can use this number on the carrier’s website (e.g., USPS, FedEx, DHL) to monitor its progress. You can also visit our Track Your Order page.

Absolutely! We spread good vibes worldwide. International shipping costs are calculated at checkout. Please be aware that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country, which are the responsibility of the customer.

Shipping costs vary based on your location and the weight of your order. The exact cost will be calculated at checkout. We’re stoked to offer FREE worldwide shipping on all orders over $99.00 USD!

If you need to change your shipping address, please contact us at support@waygoodervibes.com as soon as possible with your order number and the correct address. We’ll do our best to update it if your order hasn’t already been processed or shipped.

While rare, if your package is lost or arrives damaged, please contact us immediately at support@waygoodervibes.com with your order details and, if applicable, photos of the damage. We’ll work with you to resolve the issue.

Returns & Exchanges

We accept returns and exchanges within 30 days of the delivery date. Items must be unworn, unwashed, in their original condition, and with all original tags attached. For full details, please read our Return & Exchange Policy page.

To start a return or exchange, please email our support team at support@waygoodervibes.com with your order number and the reason for your return/exchange. We’ll provide you with further instructions and an RMA (Return Merchandise Authorization) if applicable.

Customers are typically responsible for return shipping costs unless the return is due to an error on our part (e.g., defective item, wrong item sent). For exchanges, we usually cover the cost of shipping the new item back to you (for domestic orders).

Once we receive and inspect your returned item(s), we will process your refund. Please allow [5-7] business days for the refund to be credited back to your original payment method. You’ll receive an email notification once the refund is processed.

Items marked as “Final Sale” or purchased from a clearance section are generally not eligible for return or exchange. Please check the product description or our Return Policy for specific details.

Products & Sizing

Each product page includes a detailed size chart specific to that item. We highly recommend checking these measurements against a well-fitting garment you already own to ensure the best fit. If you need help, don’t hesitate to reach out!

To keep your gear in top condition, we generally recommend washing items in cold water with similar colors, and either tumble drying on low or air drying. Always check the care label on the specific garment for the most accurate instructions.

We focus on high-quality, comfortable materials. Specific material compositions (e.g., cotton, polyester, blends) are listed on each product page. We strive for durability and a great feel in all our apparel.

We’re always working on fresh designs! Keep an eye on our New Arrivals section and sign up for our newsletter to be the first to know about new drops and collections.

Popular items can sell out quickly. Some items may be restocked, while others are limited editions. You can often find a “Notify Me When Available” option on the product page. Signing up for our newsletter is also a great way to hear about restocks.

We are committed to responsible sourcing and working with partners who share our values for ethical production practices. While our brand is based in Texas, we source materials and manufacturing from various locations to ensure quality and accessibility. We are continuously working to improve our supply chain transparency.

Payment & Security

We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options available at checkout. You can view all options on our Payment Methods page.

Yes, absolutely. Our website uses SSL (Secure Socket Layer) encryption to protect your personal and payment information. All payment processing is handled by secure, PCI-compliant payment gateways. We do not store your full credit card details on our servers.

Sales tax is applied to orders shipping to states where we have a legal obligation to collect it, such as Texas. The applicable sales tax will be calculated and displayed at checkout.

You can enter your discount code or gift card number in the designated field during the checkout process. The discount will be applied to your order total before payment.

Account & Technical

No, you can check out as a guest. However, creating an account allows you to save your shipping information, view order history, and enjoy a faster checkout process for future purchases. You can create one here.

If you’ve forgotten your password, click on the “Forgot Password?” link on the login page. Enter your email address, and we’ll send you instructions on how to reset it.

You can subscribe to our newsletter by entering your email in the sign-up form, usually found in the footer of our website. To unsubscribe, click the “unsubscribe” link at the bottom of any newsletter email you receive from us.

We take your privacy seriously. We implement a variety of security measures to maintain the safety of your personal information. For more details, please review our Privacy Policy.

About Way Gooder Vibes

Way Gooder Vibes is more than just a clothing brand—it’s a lifestyle. We are veteran-owned, based in Texas, and built on good energy. We believe in creating high-quality, comfortable apparel that reflects a laid-back, positive vibe. Our mission is to spread happiness, one piece at a time. Learn more on our About Us page.

Taylor Molina is the founder of Way Gooder Vibes. He is a retired United States Marine, an entrepreneur with a degree in Instructional Design, and someone who genuinely enjoys life and dancing. His experiences and positive outlook are the driving force behind the brand.

While Way Gooder Vibes is proudly based in Texas, U.S.A., and “Made with love in Texas” is part of our ethos, we partner with various reputable manufacturers both domestically and internationally to produce our high-quality apparel. We select partners who align with our standards for quality and ethical practices.

We’d love to hear from you! You can reach our customer support team by emailing support@waygoodervibes.com or by visiting our Contact Us page.

Currently, Way Gooder Vibes operates exclusively online at waygoodervibes.com. This allows us to reach a wider audience and keep our focus on creating great products and online experiences.

The best way is to subscribe to our newsletter! You can also follow us on our social media channels (check our website footer for links or search for Way Gooder Vibes).

Still Spreading Good Vibes & Need Help?

If your question wasn’t answered above, or if you just want to chat, our team is here to help you out. Get in touch!

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